Trust & safety
Verified locals. Safer local work.
Trust isn't a checkbox — it's how the platform works. Below is exactly how we keep both sides of every job safe. Bread & Butter Works does not hold or process funds; posters and workers agree on pay upfront and settle directly.
How we verify workers
Every worker submits a government-issued ID at sign-up. Our team reviews it manually — your ID is never shown publicly. Verified workers get the Identity Verified badge on their profile and in search results.
How payment works between you
Bread & Butter Works does not process payments. Agree on pay upfront. Once the job is done, both sides confirm completion so expectations stay clear. Posters and workers settle directly using cash, Venmo, Zelle, Cash App, or whatever you both prefer — always confirm the amount, scope, and payment method in writing before the work starts.
Reviews and accountability
After a job, both sides can leave a public review. Ratings stay on profiles permanently so the community can see who shows up, communicates clearly, and does good work. Patterns of no-shows, poor work, or bad behavior get accounts suspended.
Community guidelines
Discrimination, harassment, scams, and unsafe work requests are all grounds for removal. We read every report. Accounts that violate guidelines are warned, suspended, or permanently banned. Report a problem from any job, message, or our public Report page.
Safe meeting tips
Meet a new worker outside or in a visible area first. Confirm the worker's identity matches their profile. Don't share house keys or alarm codes until you're comfortable. For multi-day jobs, check in with a friend. Use in-app messaging — it creates a record we can review if something goes wrong.
Safety tips for workers
Always confirm the address, scope, and agreed pay in the app before traveling. Trust your gut — if a job feels unsafe, decline and report. For jobs in private homes, share your location with a friend. Document the job site with a photo when you arrive and when you finish.
Need help right now?
Talk to a real human. Same day.
Report a problem on a job, flag a worker or poster, or ask a question. Our support team responds within hours, not days.
- Average first response: under 4 hours
- Most issues resolved within 48 hours
- Reports reviewed by a human, always